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What is 2-Step Verification/2-Factor authentication, and how do I enable it?
What is 2-Step Verification/2-Factor authentication, and how do I enable it?

Understand what 2-Step Verification is, its benefits, how to enable it, and how to change your phone number for 2-Step Verification.

Updated over a week ago

2-Step Verification adds an additional layer of security to the login process, reducing

the chances of your account being compromised or accessed by someone else. This feature includes time-sensitive codes that need to be authenticated by you, and which expire after a few minutes.

To enable 2-Factor Authentication

  1. Click on the three horizontal pink lines [☰] in the top-left corner;

  2. Then on Settings;

  3. Then Security & Privacy;

  4. Choose to receive a text message or to use an authentication app; and

  5. Add your phone number or follow the instructions to set up the authe


How do I change my phone number for 2-Step Verification?

For security reasons, customer service does not have access to your phone number, and therefore can’t change it on your behalf.

If you have changed your phone number and lost access to your account, please contact customer service at [email protected].

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