Customer Support

Every time you access a webpage through your web browser, your browser caches (stores) it so files (including any images on the page) don’t need to be retrieved each time you click the Back or Forward buttons.

Go to Settings on your home screen;

Then Clear History and Website Data.

1. Go to Settings on your home screen; 
2. Tap on Safari; and
3. Then Clear History and Website Data.

Visit <a href="https://support.apple.com/en-ca/HT201265" target="_blank" rel="nofollow noopener noreferrer">Apple's official website</a> for more information about clearing history/cookies from Safari on your iPhone, iPad, or iPod touch.

Click the three-dot icon in the top-right corner;

- Typically, it’s best to delete everything by selecting All time;

Check the boxes for Cookies and other site data and Cached images and files; and

1. Open Chrome; 
2. Click the three-dot icon in the top-right corner;
3. Then on History;
4. Then Clear Browsing Data; 
5. At the top, choose a time range;
 - Typically, it’s best to delete everything by selecting All time;
6. Check the boxes for Cookies and other site data and Cached images and files; and
7. Select Clear data.

Visit <a href="https://support.google.com/accounts/answer/32050?hl=en&amp;co=GENIE.Platform%3DDesktop&amp;oco=1" target="_blank" rel="nofollow noopener noreferrer">Google's official website</a> for more information.

Click the menu button (three horizontal lines) to open the menu panel;

Then on History and select Clear Recent History;

Select the history you want to clear; and

- Click the drop-down menu next to Time range to choose how much of your history Firefox will clear (the last hour, the last two hours, the last four hours, the current day, or everything). We advise selecting Everything.

- The window will close and the items selected will be cleared from your history.

1. Click the menu button (three horizontal lines) to open the menu panel;
2. Then on History and select Clear Recent History;
3. Select the history you want to clear; and
 - Click the drop-down menu next to Time range to choose how much of your history Firefox will clear (the last hour, the last two hours, the last four hours, the current day, or everything). We advise selecting Everything.
4. Select OK. 
 - The window will close and the items selected will be cleared from your history.

Visit <a href="https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_how-do-i-clear-my-history" target="_blank" rel="nofollow noopener noreferrer">Mozilla’s official website</a> for more information.

Then tap on Menu (the icon with three horizontal lines) in the lower-right corner;

Tap the Time range drop-down menu to choose how much data you want to delete (we recommend selecting All time); and

1. Navigate to and open the Internet app;
2. Then tap on Menu (the icon with three horizontal lines) in the lower-right corner;
3. Then Settings;
4. Then Privacy;
5. Then Clear browsing data;
6. Then Advanced;
7. Tap the Time range drop-down menu to choose how much data you want to delete (we recommend selecting All time); and
8. Select Clear data.

Visit <a href="https://www.samsung.com/ph/support/mobile-devices/how-to-clear-the-browser-history-on-your-galaxy-device/" target="_blank" rel="nofollow noopener noreferrer">Samsung’s official website</a> for more information.

Select the Cookies and website data check box; and

1. Open Internet Explorer;
2. Click on Tools;
3. Then on Safety;
4. Then Delete browsing history;
5. Select the Cookies and website data check box; and
6. Select Delete.

Visit <a href="https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d#:~:text=In%20Internet%20Explorer%2C%20select%20the,box%2C%20and%20then%20select%20Delete" target="_blank" rel="nofollow noopener noreferrer">Microsoft’s official website</a> for more information.

Understand how to clear your cache on Apple Safari, Google Chrome, Mozilla Firefox, Samsung browser, and Internet Explorer.