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How do I use Ashley Madison safely?
How do I use Ashley Madison safely?

Understand three key ways you can protect yourself and your data when using Ashley Madison, and where to go for more safety tips.

Updated over a week ago

We value your online safety and want to ensure the best experience possible on our site. Here are three simple ways you can protect yourself and your data when interacting with other members.

When you message people, get to know them

Before sharing any personal contact information, try getting to know other members better. We suggest you ask them questions about themselves to ensure they present a consistent story. Remember, if someone tries to move your conversation off the site quickly, they may not have good intentions.

If it seems too good to be true, it probably is

If someone you’re chatting with is telling you everything you want to hear and seems absolutely flawless (including their photos), proceed with caution and keep your guard up with them. Until you can verify that they are genuine, do not share any information that would help them to identify you.

Never send anyone money

Furthermore, Ashley Madison does not ask for money for services that are found outside the Ashley Madison site. If someone sends you a message and the end of the email address is anything other than or, there is a 99% chance that it is NOT from us. E.g., [email protected] would NOT be a legitimate source. When in doubt, ask us by contacting [email protected].

Continued commitment to security

From continued investments in security and moderation capabilities, to investigations of imposters who target the dating community, the safety and security of our members is at the forefront of everything we do.

If you become aware of a problem, you can help us by reporting a suspicious user (simply tap on the three dots icon in the top right-hand corner when viewing another member’s profile and then tap on “Report”). We also are proactive in monitoring and reporting all malicious impersonation attempts that impact the Ashley Madison community - as well as other dating communities - so anyone looking to make an online connection can feel safe.

For more online safety tips, visit our Security & Privacy blog.

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