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How do I use Ashley Madison® safely?
How do I use Ashley Madison® safely?

Understand three key ways you can protect yourself and your data when using Ashley Madison, and where to go for more safety tips.

Updated over a week ago

To ensure the best experience possible on our platform, here are four simple ways you can protect yourself and your data when interacting with other Members on Ashley Madison.

Learn more how to protect your safety and privacy on our blog.

Get to know who you’re messaging

Before sharing any personal contact information, try getting to know other Members better. We suggest you ask them questions about themselves to ensure they present a consistent story. Remember, if someone tries to quickly move your conversation off-site to apps like Google Chat, WhatsApp, SnapChat, Facebook Messenger, Skype, etc, they may not have good intentions.


If it seems too good to be true, it probably is

If someone you’re chatting with seems absolutely flawless (including their photos), proceed with caution and keep your guard up. Until you can verify that they are genuine, don’t share any information that would help them to identify you.


Never send anyone money

No matter what story a Member tells you, never send them money. Even if you’ve met them in person, sending money or sharing banking details is a bad idea. When in doubt, remove yourself from the situation. If you require further assistance, our customer service team is here to help

Furthermore, Ashley Madison does not ask for money for services that are found outside the Ashley Madison site. If someone sends you a message and the end of the email address comes from anything other than @email.ashleymadison.com or @ashleymadison.com, there is a 99% chance that it is NOT from us.


Stay on guard for fraud

Ashley Madison will only ever facilitate payment for Credits or subscriptions on our website or mobile applications (Android or iOS). If you're redirected to any other website, where the URL is not ashleymadison.com, it is not Ashley Madison. Do not provide them with any personal or payment information.


Continued commitment to security

From continued investments in security and moderation capabilities to investigating imposters who target the dating community—the safety and security of our members are at the forefront of everything we do. If you become aware of a problem, please help us by reporting suspicious users.

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