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How do I use Ashley Madison® safely, and avoid red flags?
How do I use Ashley Madison® safely, and avoid red flags?

Understand how to spot suspicious behavior, what to avoid, and tips to protect yourself on Ashley Madison.

Updated over 3 months ago

Ashley Madison® can lead to exciting connections but, as with any online space, it's important to stay aware of potential risks. Whether it's romance ploys, crypto schemes, or misleading verification processes, recognizing subtle red flags can help you make informed choices.

Here’s how to spot suspicious behavior, what to avoid, and tips to protect yourself on Ashley Madison while keeping control of your experience.

What to Look Out For:

  • Fast-Paced Connections: Scammers often move fast, trying to build a false sense of intimacy. If someone you just met online is already talking about love or a serious commitment, that’s a red flag. Real connections take time to spark.

  • Vague or Too-Perfect Profiles: Fake profiles are often easy to spot if you know what to look for. Be cautious if someone’s profile is incomplete, their photos look too polished (like stock images or model photos), or their bio seems overly generic. Scammers typically don’t put much effort into creating a convincing backstory.

  • Request for Off-Site Communication: If someone quickly tries to move the conversation from Ashley Madison to WhatsApp, email, or another platform, be cautious. Scammers prefer less-monitored channels where they can operate more freely and collect personal information to use against you (e.g., your account information on another app might identify you, or they might record a video chat to use against you). Stick to Ashley Madison for as long as possible.

  • Crypto Scams: Watch out for anyone who brings up cryptocurrency or "special" investment apps. Scammers may claim they've made huge profits or have insider knowledge of a money-making platform. Never trust investment advice from someone you just met online—these pitches are usually setups to steal your money through fake trading platforms.

  • Emails From Non-Official Addresses: Be wary of any emails claiming to be from Ashley Madison that don’t end in "@ashleymadison.com" or a subdomain in the form of "@[WORD].ashleymadison.com" (e.g. @email.ashleymadison.com). If in doubt, contact [email protected] for verification. Scammers will often use fake or similar-looking email addresses to try to trick you.

Crypto and Romance Scams

A growing trend involves scammers blending romance and crypto scams. They’ll first build a relationship, gaining your trust, before introducing you to a cryptocurrency "investment opportunity." They might claim to have made significant gains and promise you can too if you invest through their special app or platform. Once you transfer funds, they disappear, leaving you with nothing.

Be extremely cautious of anyone pushing crypto investments, especially if you barely know them. Always do your own research before downloading any third-party app and avoid making impulsive financial decisions based on someone else’s promises.

Fake Verification Processes

Scammers have also started using fake ID verification schemes in attempts to steal your personal information.

Here’s what you need to know:

  • Official Verification: Only Ashley Madison will direct you to its third-party verification service, and only after we ask for your consent. If anyone else asks you to verify your ID through another method, do not proceed. Instead, report it to us immediately.

  • Avoiding Fake Emails: Emails from any address not ending in "@ashleymadison.com" or a subdomain in the form of "@[WORD].ashleymadison.com" (e.g. @email.ashleymadison.com) are likely scams. If you receive any such email, contact us at [email protected] before taking action.

Other Red Flags

  • Requests for Financial Help: A classic scam tactic is asking for money. This might come in the form of a sob story—a sudden family emergency, an accident, or some other crisis. No matter how believable the story seems, never send money to someone you haven’t met in person and trust completely.

  • Unrealistic Life Stories: Scammers often fabricate wild stories to draw you in. If someone’s life seems too extraordinary—like they're constantly traveling, have a high-profile job, or seem to be involved in dramatic personal events—it’s likely a scam designed to pull at your emotions.

  • Avoiding In-Person Meetings: If someone continuously finds excuses to avoid meeting face-to-face, they might not be who they say they are (or even where they say they are). Genuine people usually want to meet up eventually. A scammer, on the other hand, will string you along with excuses to avoid revealing their true identity.

  • Weird Communication Patterns: Scammers often juggle multiple targets at once, leading to inconsistent messaging. If their responses seem out of sync with your conversation or if you notice odd language choices and inconsistent details, it’s a sign something’s wrong.

Cardinal Rules of Online Safety:

  1. Never Send Money: Scammers thrive on your willingness to help. No matter how convincing their story, never send money to someone you’ve only met online. Whether it’s for an emergency, travel costs, or an “investment opportunity,” it’s almost always a scam.

  2. Never Share Personal or Financial Information: Protect your privacy. Don’t share sensitive details like your bank account numbers, Social Security number, full name, or home address. Scammers can use this information for identity theft or fraud.

  3. Never Trust a Quick Investment Offer: If someone tries to push you into an investment opportunity—especially involving cryptocurrency—it’s a huge red flag. Scammers often use fake apps or platforms that are designed to steal your money, so never download unfamiliar apps. Take your time, do your own research, and only invest through trusted, legitimate sources.

How to Protect Yourself

  1. Verify Everything: Before trusting someone, verify any information they provide. Search their name, photos, or details they’ve shared with you to see if any results seem weird. Check reviews or reports about any apps or platforms they mention.

  2. Report Suspicious Activity: If you come across someone acting suspiciously, like in the examples above, report them to us. This helps protect other users and prevents scammers from targeting more victims. To report a profile, tap on the three dots icon in the top-right corner when viewing another member’s profile, then tap Report.

  3. Take Your Time: Scammers often push for quick decisions. Don’t rush into anything, whether it’s a relationship or an investment. Trust is built over time—if something feels off, take a step back.

Ashley Madison can lead to great connections, but it’s also important to stay alert for potential scams. By recognizing the red flags, you can protect yourself and connect with confidence. Stay sharp and trust your instincts!

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