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What are Local Match and Quick reply Messages and how do I manage their settings?
What are Local Match and Quick reply Messages and how do I manage their settings?
Updated over a week ago

When creating a profile, members can opt into two (2) messaging options. These are not enabled by default and must be enabled manually.

1) Local match messages

This feature sends pre-composed messages on a member’s behalf to other members about potential matches.

Tip: Local Match Messages are not personalized and do not indicate that you have expressed a personal interest in any of the members receiving these notifications.

Sending Local Match Messages (females only)

If you don’t want automatic Local match messages sent on your behalf:

Desktop and mobile web

  1. Click on the three horizontal pink lines [☰] in the top-left corner;

  2. Then on Settings;

  3. Then Security & Privacy; and

  4. Disable Contact Potential Matches for Me.

iOS and Android

  1. Click on the three horizontal pink lines [☰] in the top-left corner;

  2. Then tap on Settings;

  3. Then Profile Options; and

  4. Disable "Contact potential matches on my behalf to help me make a connection."

Receiving Local Match Messages (males only)

If you don’t want to receive automatic Local match messages (males only):

Desktop and mobile web

  1. Click on the three horizontal pink lines [☰] in the top-left corner;

  2. Then on Settings;

  3. Then Notifications; and

  4. Disable New Local Match messages.

iOS and Android

  1. Click on the three horizontal pink lines [☰] in the top-left corner;

  2. Then tap on Settings;

  3. Then Profile Options; and

  4. Disable "Receive new local match messages".

2) Quick Reply messages (female only)

This feature allows female members who receive a high volume of Winks and Favorite messages to manage their mailbox more efficiently.

With Quick reply messages, female members can set up automatic replies in response to Winks and Favorite messages in a timely manner.

When enabled, Quick Reply sends a pre-composed message in response to any unreplied Winks and Favorite messages within three days of receipt. When enabling Quick Reply, you can either select a message from a list of pre-composed responses or create your own.

If you’d like to stop sending Quick Reply messages or change their content, log into your Ashley Madison account and follow the instructions below:

Desktop and mobile web:

  • Click on the three horizontal pink lines [☰] in the top-left corner;

  • Then click on Settings;

  • Then Notifications;

  • Then Quick Reply Settings;

  • Choose the message you want to send/edit; or

  • Disable by turning off the toggle switch; and

  • Click Save (at the bottom of the page).

iOS and Android

  • Tap on the three horizontal pink lines [☰] in the top left corner;

  • Then on Settings; and

  • Select Quick Reply Settings.

    • You can choose which message you want to send, or disable the feature by checking Don't Use Quick Reply.

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