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How can I stop automatic billing for credits?
How can I stop automatic billing for credits?

Understand the steps to follow to disable automatic credit top-ups.

Updated over a week ago

Automatic billing conveniently tops-up your credit balance when you have fewer than 12 credits remaining in your account. You can easily deactivate this feature by:

  1. Accessing your account using desktop or mobile web;

  2. Clicking on the three horizontal pink lines [☰] in the top-left corner;

  3. Then on Settings;

  4. Then Account;

  5. Scrolling down and selecting Purchases; and

  6. Disabling Auto Top-Up at the top of the page.

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