When removing your profile from Ashley Madison, you have two options:
Temporary deactivation; or
Important: Deactivation removes your profile from the search results and renders your account inaccessible. |
Your account activity, photos, recent messages, and credit balance will be stored in our database for a period of 12 months should you choose to reactivate your profile at a later date. Please note, however, that after 12 months of inactivity (no logging in), your account will be deemed inactive, automatically deleted, and unable to be retrieved.
To deactivate your account:
Desktop or mobile web
Click on the three horizontal pink lines [☰] in the top-left corner;
Then on Settings;
Then Account;
Scroll to the bottom of the page and select Deactivation; and
Follow the steps until you receive a confirmation message.
iOS
Tap on the three horizontal pink lines [☰] in the top left corner;
Then on Settings;
Then Account; and
Select Deactivation at the bottom of your screen.
Android
Unfortunately, it’s not possible to deactivate your profile using the Android app. Please log into your account using the desktop or mobile web.