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Account & Profile
17 articles
How do I change my account information?Understand how to update basic account information on desktop, mobile web, and mobile apps.
How can I change my location to another country?Understand the process for using Ashley Madison in a new country.
How do I manage my notifications and language settings?Understand how to manage your email notifications, language settings, contact and profile options on desktop, mobile web, and mobile apps.
How do I change my gender in my profile?Understand the process for changing your gender on Ashley Madison.
How do I verify or change my email address?Understand how to verify or change the email address associated with your Ashley Madison account on desktop, mobile web, or mobile app.
Where can I find my profile number and username?Understand where to find your Ashley Madison profile number and username on desktop, mobile web, and mobile app.
How do I add/change profile content?Understand how to make changes to your Ashley Madison profile on desktop, mobile web, and mobile app.
Can I deactivate my profile temporarily instead of fully deleting it?Understand how to temporarily deactivate your Ashley Madison account and how long it can remain deactivated before automatic deletion.
How do I hide or unhide my profile? What’s the difference between deactivating my account and hiding it?Understand how to hide/unhide your profile, and the difference between hiding and deactivating your profile on Ashley Madison.
What’s the difference between a nickname and username?Understand the difference between usernames and nicknames on Ashley Madison, what they’re used for, and how to change them.
How do I change my relationship status in my profile?Understand the types of relationship status to choose from on Ashley Madison and how to change it on desktop, mobile web, and mobile app.
Why is my profile pending approval?Understand the reason for pending profile approvals and expected review time.
How do I control what information shows on my profile?Understand where to manage what information appears on your profile.
How long does it take for my profile to be approved?Understand the time required to approve new profiles, custom content, and private photos.
How do I write a good profile Greeting?Learn how to craft a profile Greeting that plays to your strengths, promotes conversation, and sets you apart from other members.
How do I write a good About Me section?Craft an About Me section for your Ashley Madison profile that generates interest with these practical tips and takeaways.
How do I write a good message to someone?Learn how to write an effective opening message to someone that’s respectful, polished, and leaves them wanting more.