4 articles
How do I delete my account/profile?Understand what fully deleting your Ashley Madison account means, and the steps required to do so on desktop, mobile web, and iOS.
Why was my account suspended?Understand the reasons that could lead to an account suspension, and how to appeal to our customer service team for a manual profile review.
How do I reinstate/reactivate my account? What if my account was suspended?Understand the differences between reactivating deleted, suspended, and deactivated accounts.
Why can't I find a profile anymore?Understand the many reasons a profile could go missing from the Ashley Madison platform.